rep4eu acts as your EU representative if GDPR Article 27 applies to your business outside the EU: a
written designation, EU contact details and forwarding of what regulators and individuals send.
Plans from €348/year$480/year£360/yearCHF 396/yearAED 1,752/yearAUD 684/yearSGD 612/yearR$2,472/year₹45,612/yearCAD 684/year, billed annually. Any VAT is shown at checkout.
Operated by Cloudkasten GmbH, a registered company in Germany, with
German-admitted lawyers involved in running the service.
Who stands behind your designation
Cloudkasten GmbHRegistered in Germany · HRB 92697
German-admitted lawyersInvolved in running the service
EU and EEAOne written designation
Hosted in GermanyPortal and customer data
Scope
Who needs an EU representative?
Article 27 applies to controllers and processors established outside the EU whose processing falls under
Article 3(2) of the GDPR. The test is what you do with the personal data of people in the EU, not the size
of your company.
Art. 3(2)(a)
You offer goods or services to people in the EU
Payment is not required: free tiers and trials count. What matters is whether you evidently intend to serve people in one or more EU countries, for example:
Ordering in an EU language or currency
Delivery, pricing or terms for EU countries
Marketing aimed at EU audiences
Mentioning customers or users in the EU
A website that can merely be reached from the EU, or an email address, is not enough on its own (Recital 23).
Art. 3(2)(b)
You monitor the behaviour of people in the EU
Recital 24 asks whether people are tracked online, including profiling to make decisions about them or to analyse or predict their preferences and behaviour. The EDPB’s examples include:
Behavioural advertising
Online tracking with cookies or fingerprinting
Geolocation for marketing
Market research based on individual profiles
This can apply without any EU sales, as long as the behaviour being tracked takes place in the EU.
When Article 27 does not apply
You are established in the EU and the processing takes place in the context of that establishment. Article 3(1) applies instead.
Occasional, low-risk processing (Art. 27(2)(a)): occasional, no large-scale processing of special-category or criminal-offence data, and unlikely to result in a risk to people’s rights and freedoms, all at once. The EDPB treats processing as occasional only if it is not carried out regularly and falls outside your regular course of business.
You are a public authority or body (Art. 27(2)(b)).
Where the duty applies and no representative is designated, supervisory authorities can impose fines under
Article 83(4)(a) of up to €10 million or 2% of worldwide annual turnover, whichever is higher. In 2021 the
Dutch authority fined LocateFamily.com €525,000 for not designating one.
Location matters as well. Article 27(3) requires the representative to be established in a member state
where the people whose data you process are. rep4eu is established in Germany, so it suits businesses whose
EU activities include people in Germany.
Every plan includes the service below. Essential and Business differ only in support response targets
and in how often your letter is re-issued.
Written designation letter
A PDF naming your company as controller or processor and Cloudkasten GmbH as your EU representative, with the effective and expiry dates of your term. It is the written designation Article 27 requires, and you can show it to authorities, customers and auditors.
EU contact details
Our postal address in Erftstadt, Germany, and a dedicated forwarding email address for your privacy notice, with ready-to-use wording in English and German.
Forwarding of every message
Emails are forwarded to your GDPR contact automatically, typically within minutes and at the latest the next business day. Post is scanned and forwarded within three business days. Each item is logged in your portal.
Supervisory authority contact
If an authority contacts us about you, we inform you promptly, forward the request in full, confirm that we are your representative and coordinate next steps with you. On your written instructions we relay your response. Correspondence from German authorities is handled in German.
Article 30 record maintained
We maintain the record of processing activities required under Article 30, based on the information and updated records you supply, and make it available to supervisory authorities on request.
Email support and portal
Answers about your designation, the privacy-notice wording and forwarded messages: 72-hour target on Essential, 48 hours on Business, in business days. Your portal holds every letter version and the communications log, and links to your invoices.
Not included in the subscription
Legal work. Legal advice and risk assessments, drafting responses to authorities or individuals, representation in proceedings, DPO services, and drafting or reviewing privacy notices or records. The attorneys’ law firm can take these on as a separate engagement, with scope and fees agreed first.
Answering requests. You respond to data subjects and authorities yourself, within the statutory deadlines.
Your responsibility. Under Article 27(5) you remain the controller or processor. Appointing a representative does not make you compliant on its own.
Other laws. Representation under the UK GDPR, the Swiss data protection act, the Digital Services Act or the AI Act.
General mail or agent services. We are not your registered agent or registered office.
Guaranteed turnaround. Forwarding and support times are targets we pursue with reasonable care, not guarantees.
What happens when a regulator or an individual writes to us
Supervisory authorities and individuals in the EU can address your representative in addition to or
instead of you (Article 27(4)). This is what happens next.
01
Received and logged
Messages arrive at your forwarding address or at our office in Erftstadt. Each one is recorded in your portal log with sender, subject and time.
02
Forwarded to you in full
Emails reach your named GDPR contact automatically, typically within minutes and at the latest the next business day. Post is scanned and forwarded within three business days.
03
You respond on the merits
Only you hold the data and decide what happens to it. For data subject requests, Article 12(3) gives you one month from receipt, extendable by two further months where necessary if you tell the person within the first month. For authorities, we confirm that we are your representative and relay your response on your written instructions.
04
Legal help only if you ask
If a matter needs legal judgement, the attorneys’ law firm can take it on as a separate engagement, with scope and cost agreed in writing first. We tell you when a request goes beyond the subscription.
A representative is not an EU establishment
Designating a representative does not give you a main establishment in the EU, so the one-stop-shop
mechanism of Article 56 does not apply to you, and any supervisory authority can address
your representative (Recital 80).
Article 27(1) requires the designation to be in writing. Payment alone does not complete it: your
representation starts once your company is verified and your designation letter is issued.
§ 01
Check whether Article 27 applies
Review the conditions on this page or take the free check. It gives an indication, not a legal determination; if an exemption might apply to you, ask your own adviser.
Give your legal entity name, country of incorporation and email, then pay the annual fee through Stripe. Right after payment, add the registered address, registration number and a contact for GDPR correspondence.
We check that your company exists and that your details match public records, automatically where possible and otherwise from incorporation documents you upload. Automated checks are typically completed within 24 hours and manual reviews within 48 hours, counted in business days. We may ask for more information.
§ 04
Receive your designation letter
After successful verification we accept the designation and issue your letter. It applies from the subscription start date it states, which is the date your first payment was confirmed. Until the letter is issued, do not name rep4eu as your representative.
§ 05
Publish the representative details
Name rep4eu in your privacy notice using the wording from your letter, as Articles 13(1)(a) and 14(1)(a) require; our Terms ask you to do this within 14 days of receiving the letter. Add the representative to your Article 30 records too.
If verification does not succeed
If we cannot verify your company, or decline the designation, the contract ends and we refund the fee for
the current term in full, unless the failure results from false or misleading information you provided
(Terms, section 4).
What the privacy-notice wording looks like
Articles 13(1)(a) and 14(1)(a) require your privacy notice to give the identity and contact details of your
representative. Your designation letter contains the exact wording in English and German, with your
dedicated forwarding address. It follows this pattern:
EU representative (Article 27 GDPR)
[Your legal entity] has designated the following
representative in the European Union pursuant to
Article 27 GDPR:
rep4eu — Cloudkasten GmbH
Seestr. 20 G
50374 Erftstadt
Germany
[your forwarding address]@rep4.eu
Individuals in the EU and supervisory authorities
may contact our EU representative on all issues
related to our processing of personal data, in
addition to contacting us directly.
One fixed annual fee per plan, paid in advance. Every plan includes the full Article 27 service described above, for every EU member state and the EEA.
Plans are billed annually in advance. Twelve-month term, renewing automatically. Cancel up to one month
before your renewal date and your representation runs to the end of the term you have already paid for.
Fees for time already paid are not refunded. No setup fees; any VAT is shown at checkout. For businesses
only. Terms, sections 6 and 7.
EU representative, DPO, consultant or UK representative?
These roles are often confused, and each has its own legal basis. rep4eu provides the first one only.
GDPR Art. 27What rep4eu provides
EU representative
Your contact point in the EU for supervisory authorities and individuals, designated in writing and acting on your mandate. It does not advise you or take over your responsibility.
GDPR Arts. 37–39Not included
Data Protection Officer
An independent function that informs and advises you and monitors your compliance, required only in the cases in Article 37. The EDPB considers the representative role incompatible with that of an external DPO established in the EU. Representative vs DPO.
AdviceSeparate engagement
GDPR consultant or lawyer
Advice on your processing, audits, impact assessments and transfers, and drafting privacy notices, records or responses. Not part of the subscription; the attorneys’ law firm offers it as a separate engagement. Representative vs legal counsel.
UK GDPR Art. 27Not included
UK representative
A business outside the UK that offers goods or services to people in the UK, or monitors their behaviour there, may need a separate representative in the UK. rep4eu does not provide it. UK businesses that need an EU representative can use rep4eu.
Other representative duties, such as under the Swiss data protection act (Switzerland), the
Digital Services Act or the AI Act, are separate appointments. Comparing EU representative providers? See
Prighter, DataRep,
VeraSafe, EDPO or
all comparisons.
Questions, answered
Questions about our EU representative service
With rep4eu, every plan includes a written designation letter naming Cloudkasten GmbH as your GDPR Article 27 representative; our postal address in Germany and a dedicated forwarding email address for your privacy notice, with ready-to-use wording in English and German; forwarding and logging of every message from supervisory authorities and data subjects; maintaining your Article 30 record of processing activities, based on the information you supply; and email support. Legal advice and drafting responses are not included.
One fixed fee per year, paid in advance. Essential and Business have published prices, shown on this page and on the pricing page in your currency; Enterprise is quoted individually. There are no setup fees and no per-message charges for forwarding, and any VAT is shown at checkout. Legal work, if you want it, is agreed and billed separately.
Controllers and processors without an establishment in the EU whose processing falls under GDPR Article 3(2): they offer goods or services to people in the EU, paid or free, or they monitor the behaviour of people in the EU, for example through behavioural advertising or online tracking. Article 27(1) then requires them to designate a representative in the EU in writing, unless an exemption applies.
Size alone is not an exemption. Article 27(2) exempts processing that is occasional, does not include large-scale processing of special-category or criminal-offence data and is unlikely to result in a risk to people’s rights and freedoms, with all of these conditions met together. The EDPB treats processing as occasional only if it is not carried out regularly and falls outside the regular course of business. Public authorities and bodies are also exempt.
Choose a plan, enter your company’s name and country, and pay the annual fee through Stripe; right after payment, add the registered address and a contact for GDPR correspondence. We then verify your company against public records and, once verification succeeds, issue your designation letter. You add the representative details from the letter to your privacy notice and your records of processing.
When your company has been verified and your designation letter has been issued. The letter states the effective date, which is the date your first payment was confirmed, and the expiry date of your twelve-month term. Automated verification is typically completed within 24 hours and manual review within 48 hours, counted in business days. Do not name rep4eu in your privacy notice before you have the letter.
No. One written designation covers every EU member state and the EEA countries where the GDPR applies. Article 27(3) requires the representative to be established in a member state where the people whose data you process are located. rep4eu is established in Germany, so your EU activities should include people in Germany, or you should otherwise be satisfied that a representative in Germany meets that requirement.
No. A representative is your contact point in the EU and acts on your mandate. A Data Protection Officer under Articles 37 to 39 independently advises you and monitors your compliance, and is required only in the cases listed in Article 37. The EDPB considers the representative role incompatible with that of an external DPO established in the EU. Appointing rep4eu does not give you a DPO.
No. We receive, log and forward messages, and when a supervisory authority contacts us we confirm that we are your representative and coordinate next steps with you. You respond on the merits and remain responsible for your compliance, as Recital 80 and Article 27(5) make clear. If you want legal help, the attorneys’ law firm can take the matter on as a separate engagement, with scope and cost agreed in writing first.
No. The service covers Article 27 of the EU GDPR only. A business outside the UK that offers goods or services to people in the UK, or monitors their behaviour there, may need a separate representative under Article 27 of the UK GDPR, and the Swiss Federal Act on Data Protection has its own representative rule. rep4eu does not act as a UK or Swiss representative. UK businesses that need an EU representative can use rep4eu.
They can. Article 27 applies to processors as well as controllers, and a processor’s representative maintains the processor’s own Article 30 record. Selling only to businesses does not take you out of scope either: the employees and users of your business customers are individuals, so Article 3(2) can still apply.
Plans are billed annually in advance. Twelve-month term, renewing automatically. Cancel up to one month before your renewal date and your representation runs to the end of the term you have already paid for. Fees for time already paid are not refunded. You can cancel in the billing portal or by email to hello@rep4.eu.
Appoint the new representative first, update your privacy notice and records of processing, and only then end the old mandate, so there is no gap in which no representative is named. Keep your previous designation letters and correspondence with your accountability records.
Statements about the law link to official texts and regulator guidance. Statements about the service summarise our Terms of Service and the designation letter.
Last updated 22 September 2026. Service details on this page summarise our
Terms of Service and the designation letter. This page is general information about the
Article 27 designation duty, not legal advice. Questions about the service?
Contact us.
Appoint your EU representative
A written Article 27 designation, EU contact details and forwarding of every regulator and data subject message, from a registered company in Germany. Plans from €348/year$480/year£360/yearCHF 396/yearAED 1,752/yearAUD 684/yearSGD 612/yearR$2,472/year₹45,612/yearCAD 684/year, billed annually.